Contact Us

Our dedicated customer support team is available to assist Australian players with all gaming-related enquiries, account matters, and technical issues. We are committed to providing prompt, professional assistance through multiple communication channels to ensure your gaming experience remains seamless and enjoyable.

Customer Support Channels

We offer several convenient methods to reach our support specialists, each designed to accommodate different enquiry types and urgency levels. Our multilingual team understands Australian gaming regulations and can provide guidance on responsible gambling practices, account verification, and payment processing.

Support MethodAvailabilityResponse Time
Live Chat24/7Immediate
Email Support24/72-4 hours
Phone SupportDaily 9 AM – 11 PM AESTImmediate
  • Email: [email protected] for detailed enquiries and documentation
  • Phone: +61 2 8005 4729 for urgent matters requiring immediate attention
  • Live chat available through your player account dashboard
  • All communications are encrypted and comply with Australian privacy legislation

Last updated: January 29, 2026