Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies when you visit our website and use our services. As an operator providing casino games, slots, and online gambling entertainment to Australian users, we are committed to transparency regarding our data collection practices and compliance with applicable Australian privacy laws including the Privacy Act 1988 and the Australian Privacy Principles.
What Are Cookies and How We Use Them
Cookies are small text files that are stored on your device when you visit our website. These files contain information that helps us provide you with a seamless gaming experience, maintain your preferences, and ensure the security of your gaming sessions. Our use of cookies is essential for operating an online casino platform that meets Australian regulatory standards and provides the high-quality gaming experience our players expect.
We use cookies for various purposes including authenticating your identity, maintaining your gaming session, personalizing your experience with slot games and casino offerings, analyzing website performance, and ensuring compliance with responsible gambling measures required under Australian law. When you access our platform, cookies help us remember your language preferences, gaming history, and security settings.
Our cookie implementation also supports fraud prevention and player protection mechanisms that are crucial for maintaining a safe gambling environment. These technologies help us detect unusual betting patterns, prevent unauthorized access to player accounts, and implement self-exclusion tools as required by Australian gambling regulations.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality, user authentication, session management, and security features including fraud prevention and account protection | Session cookies expire when you close your browser; persistent cookies last up to 12 months |
| Functional Cookies | Remember your preferences, language settings, game favorites, deposit limits, and responsible gambling settings | Up to 24 months |
| Performance Cookies | Collect anonymous information about how you use our website, which games you play, and help us improve our platform performance | Up to 24 months |
| Marketing Cookies | Used to deliver targeted promotions, bonus offers, and advertisements relevant to your gaming interests while respecting Australian advertising standards | Up to 12 months |
We categorize our cookies to ensure transparency about their specific functions within our gaming platform. Essential cookies cannot be disabled as they are fundamental to providing secure gambling services and maintaining compliance with Australian financial transaction requirements and player verification processes.
Third-Party Cookies and Gaming Partners
Our platform integrates with various third-party service providers who may also set cookies on your device. These partners include game developers, payment processors, customer support platforms, and analytics providers. All third-party cookies used on our platform are subject to the same privacy standards we maintain and comply with Australian privacy legislation.
Gaming software providers may use cookies to enhance game performance, track progressive jackpots, and ensure fair play mechanisms. Payment service providers, including those processing Neosurf transactions and other popular Australian payment methods, may set cookies to facilitate secure financial transactions and prevent fraudulent activities.
We carefully vet all third-party partners to ensure their cookie practices align with Australian privacy requirements and our commitment to player protection. These partnerships enable us to offer a comprehensive gaming experience while maintaining the highest standards of data security and regulatory compliance.
Managing Your Cookie Preferences
You have control over how cookies are used on our platform. While essential cookies cannot be disabled due to their critical role in platform security and functionality, you can manage other cookie categories through your browser settings or our cookie preference center.
To modify cookie settings in popular browsers used by Australian players:
- Google Chrome: Access Settings, click Advanced, select Privacy and Security, choose Site Settings, then Cookies and Site Data
- Mozilla Firefox: Open Options, select Privacy and Security, scroll to Cookies and Site Data section
- Safari: Go to Preferences, click Privacy tab, adjust cookie and website data settings
- Microsoft Edge: Click Settings, select Privacy, search and services, then Cookies and site permissions
Please note that disabling certain cookies may impact your gaming experience, including the ability to access your account, maintain gaming sessions, or use specific features of our slot games and casino offerings. Some responsible gambling tools may also require cookies to function properly.
Data Retention and Cookie Lifespan
Different types of cookies have varying retention periods based on their function and legal requirements under Australian law. Session cookies are automatically deleted when you close your browser, while persistent cookies remain on your device for predetermined periods ranging from 30 days to 24 months.
We regularly review and update our cookie retention policies to ensure they remain proportionate to their intended purpose and comply with Australian privacy principles. Marketing cookies typically have shorter retention periods, while functional cookies that enhance your gaming experience may be retained longer to maintain consistency in your platform interactions.
Cookies related to responsible gambling measures, such as deposit limits and self-exclusion settings, may be retained for extended periods as required by Australian gambling regulations to ensure player protection mechanisms remain effective even after extended breaks from gaming.
Your Rights and Contact Information
Under Australian privacy law, you have specific rights regarding how your information, including data collected through cookies, is handled. You can request access to information about the cookies we use, seek correction of any inaccuracies, or lodge complaints about our cookie practices with the Office of the Australian Information Commissioner.
We are committed to transparency and will provide clear information about our cookie usage upon request. If you have concerns about how cookies are used on our platform or wish to exercise your privacy rights, our customer support team is available to assist you through multiple channels including live chat, email, and telephone support.
For players who wish to limit tracking across multiple websites, consider enabling your browser’s “Do Not Track” setting or using privacy-focused browser extensions. However, please be aware that these settings may affect the functionality of certain gaming features on our platform.
This Cookie Policy is regularly reviewed and updated to reflect changes in technology, legal requirements, and our gaming platform features. We encourage you to check this policy periodically for any updates. Last updated: January 28, 2026